Privacy Policy
What personal data we collect and why
We are transparent about how we use your personal data, so that you understand the implications of the way we handle your information and your rights regarding it.
Fidela collects user information in several ways:
Contact forms, comments, or newsletter
Cookies
When you leave a comment or subscribe to our newsletter, you may choose to save your name, email address, and website in cookies. This is for your convenience, so you don’t have to fill in your details again when you return. These cookies last for one year.
Embedded Media from Other Websites
Some pages on this website may include embedded content such as videos, images, articles, etc. Embedded content from other websites behaves in the exact same way as if the visitor were visiting the other website directly.
These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged into that website.
Analytics
We use Google Analytics on this website to analyze access and usage data. Their privacy policy can be found here.
Who we share your data with
We share your personal data with third-party service providers that support us in delivering the services we offer you, namely:
Fraud detection and prevention entities
Technology and analytics service providers
Marketing and advertising-related service providers and partners, such as social media platforms, agencies, or advertising partners
What are your rights regarding your data
If you have an account on this site, the General Data Protection Law (LGPD) gives you the right to request the removal of any personal data we hold about you. This does not include any data we are required to retain for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be flagged by an automated spam detection service.
Your contact information
Specific privacy-related inquiries should be directed to contato@fidela.io
Additional Information
How We Protect Your Data
Fidela uses the best security protocols available to safeguard user data privacy, and also recommends that users adopt individual protection measures.
To maintain the security and protection of your personal data, it should only be shared with trusted third parties.
We do not request personal information via phone, WhatsApp, or SMS. Under no circumstances should such data be provided, as it may be an attempt at misuse.
Our Procedures Against Data Breaches
In the event of a security breach that compromises your data, both you and the appropriate regulatory authorities will be informed as early as possible using the contact details provided in your registration.
Third Parties From Whom We Receive Data
We receive statistical data from Google Analytics, advertisers, and commercial partners. These statistics include non-personal browsing information such as visit source, time spent on the site, number of pages viewed, and visit frequency.
Advertiser data includes non-personal information such as age range, geographic region, and device used for browsing. In all cases, no personal data is collected, and there is no way to identify visitors through this information. All data is collected anonymously.
Mandatory Disclosure Requirements for Your Professional Category
Fidela is not required to provide such information, as it does not belong to any specific regulated professional category.
Governing Law and Jurisdiction
This policy shall be governed by, interpreted, and enforced in accordance with the laws of the Federative Republic of Brazil, especially Law No. 13.709/2018, regardless of the laws of other states or countries. The court of the Customer’s domicile shall have jurisdiction to settle any disputes arising from this document.